Terms of Service

1. Definitions

• "Services" — Support coordination services provided for National Disability Insurance Scheme (NDIS) participants.
• "You" — Any individual accessing our website or services.
• "Website" — Our official website at www.theonlysc.com.au.

2. Acceptance of Terms

By accessing our website or using our services, you confirm that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, you must discontinue your use of the website and services immediately.

3. Scope of Services

The Only Support Coordination provides support coordination services under the NDIS, assisting individuals in managing their NDIS plans and connecting with appropriate service providers. The nature and extent of services will be agreed upon between us and the participant or their authorised representative.

4. Eligibility

To access our services, you must:

• Be an NDIS participant or an authorised representative acting on their behalf
• Provide accurate and current information about your NDIS plan and circumstances
• Comply with the terms of your NDIS plan and all relevant legislation

5. Use of the Website

When using our website, you agree to:

• Use the website for lawful purposes only
• Not attempt to gain unauthorised access to any part of the website or its systems
• Refrain from using automated systems such as bots or web crawlers to access the site
• Not upload, transmit, or distribute viruses or any other harmful materials

We reserve the right to suspend or terminate access for any user suspected of misuse, without prior notice.

6. Privacy and Data Collection

We manage all personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

7. Intellectual Property

All content on this website — including text, graphics, logos, and images — is protected by Australian copyright laws and remains the property of The Only Support Coordination. Reproduction, distribution, or modification of any content requires our express written permission.

8. Limitation of Liability

To the extent permitted by law, The Only Support Coordination excludes liability for:

• Errors, omissions, or inaccuracies in website content
• Interruptions or unavailability of the website or services
• Indirect or consequential damages arising from use of the website or services
• Loss of data or reliance on information provided through the website

Where liability cannot be excluded, our total liability will not exceed the amounts paid by you for the services giving rise to the claim.

9. Third-Party Links and Services

Our website may contain links to third-party websites. We do not endorse, control, or accept responsibility for the content or practices of those sites. You access any third-party links entirely at your own risk.

10. Termination

We may suspend or terminate your access to our website or services at any time, without notice, if you violate these Terms of Service or if we are required to do so by law.

11. Governing Law

These Terms of Service are governed by the laws of Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Victoria.

12. Changes to These Terms

We may update these Terms of Service from time to time. Changes take effect immediately upon posting to our website and without prior notice. We encourage you to review these terms regularly to stay informed of any updates.